We offer full refunds if you return back to us damaged orders, provided that it reaches us unopened, unused and within 14 days after it was delivered to you. Please make certain that all orders that reach you this way are returned back to:

Kolsai Herbal Head Office
264 Addington Road, South Croydon, CR2 8LE, Surrey, UK.

For complaints relating to damaged or dissatisfied items please contact us by telephone on (+44) 0845 269 2981 or by emailing us at customercare@kolsaiherbal.com